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TV Support

For help with your TalkTalk TV box, channels and apps.

Our talk talk box is not working

ahowie
Newbie
Private Message TalkTalk

on ‎04-06-2024 07:43 PM

Message 4 of 4

Error code YVM302

Labels:
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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

on ‎05-06-2024 08:13 AM

Message 1 of 4

Hi ahowie,

 

The error YVM302 is for a low signal from the aerial.  Check the aerial at the TV for any signal issues in your area.  Try other channels incase it is just the selected channel that is affected, and do try a full retune if you still see the error.

 

Often it can be a poor signal from one specific channel.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎05-06-2024 06:59 AM

Message 2 of 4

Morning,

 

How are you getting on?

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-06-2024 08:50 PM

Message 3 of 4

Please see here for the help topic.

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm302/

 

Also what happens if you plug the aerial directly into your TV? Do you get the channels or are they also affected?

 

What box do you have?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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