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TV Support

For help with your TalkTalk TV box, channels and apps.

Our talk talk box is not working

ahowie
First Timer
Private Message TalkTalk

on ‎04-06-2024 07:43 PM

Message 4 of 4

Error code YVM302

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

on ‎05-06-2024 08:13 AM

Message 1 of 4

Hi ahowie,

 

The error YVM302 is for a low signal from the aerial.  Check the aerial at the TV for any signal issues in your area.  Try other channels incase it is just the selected channel that is affected, and do try a full retune if you still see the error.

 

Often it can be a poor signal from one specific channel.

 

Karl

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Anonymous
Not applicable
Staff
Private Message

on ‎05-06-2024 06:59 AM

Message 2 of 4

Morning,

 

How are you getting on?

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎04-06-2024 08:50 PM

Message 3 of 4

Please see here for the help topic.

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm302/

 

Also what happens if you plug the aerial directly into your TV? Do you get the channels or are they also affected?

 

What box do you have?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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