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TV Support

For help with your TalkTalk TV box, channels and apps.

Our talk talk box is not working

ahowie
First Timer
Private Message TalkTalk
Message 4 of 4

Error code YVM302

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3 REPLIES 3

Message 1 of 4

Hi ahowie,

 

The error YVM302 is for a low signal from the aerial.  Check the aerial at the TV for any signal issues in your area.  Try other channels incase it is just the selected channel that is affected, and do try a full retune if you still see the error.

 

Often it can be a poor signal from one specific channel.

 

Karl

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

How are you getting on?

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

Please see here for the help topic.

 

https://support.youview.com/youview-box/error-messages/fix-for-yvm302/

 

Also what happens if you plug the aerial directly into your TV? Do you get the channels or are they also affected?

 

What box do you have?

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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