Broken remote control

[whiteknight3]

Hi 

The remote control for my huawei recordable tv box has stopped working. Could you tell me how I could get a replacement remote please ?

regards

Ian 

 

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[daveb13]

Hi can order a replacement remote 

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Icebaby79]

Hi i need a new remote for my talktalk 4k box as mine is broken,how can i get one please

[Karl-TalkTalk]

Hi

We do not provide remotes for customer TV's.  You would need to try the manufacturer or try a google search for a compatible remote.

Thanks  

Karl. 

[Meinirparry]

My remote control for Samsung smart TV has broken, how do I get a new one, been with talktalk for about 8years now, and never ha any problems with them thank you 

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[whiteknight3]

Hi 

Thank you for help Karl.

Regards 

Ian

[Karl-TalkTalk · Accepted solution]

Hi Ian

I've ordered a remote for you. Should be with you in 24-48 Hrs.

Thanks  

Karl.