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TV Support

For help with your TalkTalk TV box, channels and apps.

Cancelling my Now Sports TV boost

mickpacey1963
Chatterbox
Private Message TalkTalk

on ‎28-08-2024 07:47 AM

Message 5 of 5

Is it actually possible to cancel a Now TV boost.

I've been trying to cancel for weeks via the website and also twice via live chat but it is still active on my account.

I can't afford to keep on paying for this boost as I don't use it anymore and if it can't be cancelled before my September payment I will be closing my Talktalk account.

michael pacey
Labels:
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4 REPLIES 4

mickpacey1963
Chatterbox
Private Message TalkTalk
In response to Arne-TalkTalk

on ‎28-08-2024 02:57 PM

Message 1 of 5

Thank you, you've been very helpful 

michael pacey
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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-08-2024 02:27 PM

Message 2 of 5

Hi mickpacey1963

 

I have requested NOW Sports to be removed ASAP. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-08-2024 09:43 AM

Message 3 of 5

Hi @mickpacey1963

 

I have logged this as a fault on the account as there is a previous request to remove the boost that has become stuck, and is therefore stopping any further changes to your service. 

 

Will let you know when I get a reply 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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fr8ys
Community Star
Private Message TalkTalk

on ‎28-08-2024 07:54 AM

Message 4 of 5

best option is to phone and speak to the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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