For help with your TalkTalk TV box, channels and apps.
on 17-04-2024 11:32 PM
I was assured via a 65 min chat that there would be no charge to replace my faulty youview box, only to find that they have slapped a 9.99 delivery charge onto my account. The online chat is a joke as clearly people who don’t speak or understand English and just quote standard phrases and cut and paste text.
on 18-04-2024 12:01 PM
Hi Cookie9
Where are you seeing that charge?
Your latest bill does not show any delivery charge.