D link adapter replacement

[Alexis1]

The adapter that links to the hub isn't working. So i dont have any internet on the tv. I can't get through to Talktalk. How can I get a replacement? Thanks.

[nambuso-TT]

Hi there @Gliwmaeden2 Thank you very much for the support.

@Midnight11 Please start you own thread, and we will take it from there.

[Gliwmaeden2]

@Midnight11

You have posted on another customer's old thread. 

Please do not use your real name in posts and NEVER display personal information details in the public thread. 

You need to complete your community forum profile details by going via your avatar; settings. Personal Information. SAVE CHANGES. 

And please return to the message board to start your own topic. Staff will respond to your new thread during the day. 

[Midnight11]

Thank you so much Karl, for your help. Yours Sincerely xxxx

[Midnight11]

My name is xxxx l am requesting a powerline adaptor for my tv. My home address is XXXXXI would be greatful for this request. Yours Sincerely xxxx

[Karl-TalkTalk]

Hi

I've a new set of adapters on the way to you.

Thanks  

Karl. 

[Alexis1]

Yes I've tried it in different sockets...no lights at all 😞

[Karl-TalkTalk]

Hi

Have you tried the adapters in a different plug socket ?  Are there any lights on the adapter ?

Karl.