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TV Support

For help with your TalkTalk TV box, channels and apps.

Hub is forever being unresponsive

babibach
First Timer
Private Message TalkTalk
Message 2 of 2

It has a mind of its own sometimes it will come on then may decide it doesn't want to change channels before freezing up

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Have you tried a factory reset from the settings menu?

 

This will reinstall any software and apps and hopefully clear any bugs in the system.

 

You will need to sign into your apps again, but worth giving it a try.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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