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TV Support

For help with your TalkTalk TV box, channels and apps.

IPlayer

Colyton128
First Timer
Private Message TalkTalk

on ‎28-08-2025 06:29 PM

Message 5 of 5

Why do I have to go into I Player to get BBC1?   Other Chanel’s appear immediately but every time I want to watch BBC1 it goes through iPlayer.

 

 

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4 REPLIES 4

Mandisa-TT
Support Team
Staff
Private Message
In response to Colyton128

on ‎29-08-2025 09:37 AM

Message 1 of 5

Is there anything else we can assist you with?

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Colyton128
First Timer
Private Message TalkTalk

on ‎29-08-2025 09:35 AM

Message 2 of 5

Thanks for that info.

i tried it and your absolutely correct.

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Mandisa-TT
Support Team
Staff
Private Message

on ‎29-08-2025 08:07 AM

Message 3 of 5

Thank you @fr8ys for assisting, @Colyton128 is there anything else we can assist you with?

fr8ys
Community Star
Private Message TalkTalk

on ‎28-08-2025 07:18 PM

Message 4 of 5

This is intended function of the 4k Netgem box when the signal is low.

 

This occurs on BBC single digit channels. It does not occur on the HD channels and is not a fault.

 

If you have an HD or HD ready TV I'd recommend using the HD channels from 101 upwards instead of  channel 1 as the picture and sound quality is better and you will be making the best of your TV's capability

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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