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TV Support

For help with your TalkTalk TV box, channels and apps.

There's no sound on my TV and I can't access any of the regular channels

Naomi23
First Timer
Private Message TalkTalk

on ‎26-08-2025 08:25 PM

Message 3 of 3

Unable to access any of the regular channels and have no sound. but Amazon Prime works

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2 REPLIES 2

Philile-TT
Support Team
Staff
Private Message
In response to ferguson

on ‎27-08-2025 08:01 AM

Message 1 of 3

@Naomi23 Please answer @ferguson so that we can look into assisting you

Phili
0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎26-08-2025 08:42 PM

Message 2 of 3

Do you mean whilst using a TalkTalk TV Hub? If so, has this just started i.e. was it working OK before? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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