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17-08-2023 11:51 PM - edited 20-08-2023 04:08 PM
I have a strange problem when recording ITV 1 Wales+1 all recordings on this channel fail. The channel works fine when watching live and all recordings on other channels are fine. Any ideas?
on 12-09-2023 07:08 AM
Hi
Glad a rescan has resolved this for you.
Karl.
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on 12-09-2023 12:00 AM
There was recently a tv channel update where I had to rescan the channels, after that ITV+1 is now recording correctly.
on 21-08-2023 01:19 PM
Hi
You can try and reset the box, but if it is the box that is at fault, this cannot be replaced as these boxes are now obsolete.
Thanks
Karl.
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on 21-08-2023 01:03 PM
If that is the case, surely the same would happen on my other freeview receiver which uses the same aerial and transmitter?
on 21-08-2023 07:46 AM
Hi
You can try a Youview Maintenance Reset however if this fails, and you suspect the box itself is starting to fail, these boxes are now obsolete and cannot be repaired or replaced.
TalkTalk stopped issuing the legacy youview boxes 3 years ago.
Karl.
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on 19-08-2023 11:24 AM
I also have a manhattan freeview box in another room, there are no problems recording this channel on this box. So that probably rules out the problem is with the broadcaster not sending a signal?
on 18-08-2023 07:18 AM
Hi
recordings are triggered by a signal from the broadcaster, If it is only the one channel, then it could be a broadcast issue at source.
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.