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TV Support

For help with your TalkTalk TV box, channels and apps.

ITVX

kdc05
First Timer
Private Message TalkTalk

on ‎10-01-2024 11:38 PM

Message 3 of 3

Where is my ITV catchup?

So with Talk talk I can't have ITVX?

No one else I ask has this issue with their broadband supplier  😞

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-01-2024 07:30 AM

Message 1 of 3

Hi 

 

ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 

 

If you read our help article at ITV Hub closure - TalkTalk Help & Support 

 

This will explain how you can upgrade to the new TV HUB. 

 

Thanks 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎11-01-2024 05:47 AM

Message 2 of 3

You just need to get the box switched, @kdc05, so ring 03451 720088 to discuss:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

20240111_054404.jpg

 

Gliwmaeden2, a fellow customer.
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