Hi, I only get 4.2meg bb, due to no fibre on my street. I pay for youview box each month. I find now that I cant use itv for catch up, due to the fact I cant get itvx on my box. Can you help?
ITV X is no longer available on some older TV's or legacy set top boxes. This includes the earlier YouView Boxes. This was a decision by ITV, not to develop the app for these devices, and beyond our control.
If you follow the advice from my Colleague and give our Teams a call, they can discuss options for the new TV Hub that will support the new ITV X App.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
