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TV Support

For help with your TalkTalk TV box, channels and apps.

Losing channels and bbc 1 from iplayer

Matt1232
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

Hi , for the last couple of months we have been regularly losing channels,  3 to 9 then others further on , have to keep switching off and unplugging mains,  wait a few minutes then reconnect to reboot box ,  also have noticed that bbc1 and 2 now work via iplayer but on HD channel they are not  .  Very annoying,  is this 4k box fault or netgem  problem ,  

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi

 

Have you tried a reset of the box,  Pressing the button on the side 5 times ?

 

Karl.

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