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TV Support

For help with your TalkTalk TV box, channels and apps.

Netflix removal

TomJones194974
First Timer
Private Message TalkTalk
Message 2 of 2

How on earth can I remove Netflix from my TalkTalk package. I have been trying every possible method for the last hour. It seems as if the method is hidden somewhere.

I don't want to spend all of May calling the help line only for the charge to appear in next months bill.

There must be an  easy way.

Cheers

Tom

ThomasJJones
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Tom,

 

Can I just confirm that the email address you use for Netflix is the same email address you have listed on your 'Community Profile'  - ie. the one you use for TalkTalk billing ?

 

Thanks  

Karl. 

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