TV Support

Butcombe · ‎14-09-2024

Just received my new 4K box and set it up with no problem bar one.

The app I have on my iPad won’t control the box. When I tap on a program to select it the tv shows talk talk tv powered by netgem. As the new box is powered by google android I assume this is the problem.

Am I correct and if so will there be an app from talk talk to support the new box?

Karl-TalkTalk · ‎16-09-2024

Hi

Have you any other devices besides IPAD to test the app on.

https://apps.apple.com/gb/app/talktalk-tv-4k/id1570315047

Thanks

Karl.

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Butcombe · ‎16-09-2024

Hi Karl

That means the Talk Talk 4K app won’t work with my new box and to use chrome cast on my device is going to cost another £30 a month!

What free app would you recommend?

Karl-TalkTalk · ‎16-09-2024

Hi

With the new TV HUB being android based, an android app is more suited to control.