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TV Support

For help with your TalkTalk TV box, channels and apps.

New TV Hub "No Signal" screen showing

Sweetmary
First Timer
Private Message TalkTalk

on ‎22-01-2024 06:03 PM

Message 6 of 6

Daughter set up my new TV Hub last night. All worked perfectly. Tonight I had to use the old remote to get the TV to turn on. Now it's just showing the No Signal screen. I've checked all the cables are in. V Frustrating. Can anyone help? 

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5 REPLIES 5

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to Sweetmary

on ‎02-02-2024 07:00 AM

Message 1 of 6

Morning,

 

I'm glad to hear this 🙂 Please let us know we if can help with anything else 🙂

 

Michelle

 

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Sweetmary
First Timer
Private Message TalkTalk

on ‎01-02-2024 03:55 PM

Message 2 of 6

Thank You Karl. It's much easier to see now.

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to Sweetmary

on ‎01-02-2024 07:15 AM

Message 3 of 6

Hi

 

To change the Guide, try going into SETTINGS, then ACCESSIBILITY then scroll down to HIGH-CONTRAST TEXT  and turn this option on.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Sweetmary
First Timer
Private Message TalkTalk

on ‎31-01-2024 05:21 PM

Message 4 of 6

Thank you Karl. That worked. Can I ask another question? Is there a way to change the colour on the guide? The blue on black is quite hard to see. Thank you

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-01-2024 06:36 AM

Message 5 of 6

Hi

 

make sure the TV Hub is turned on, then try the source button on the remote and make sure the correct HDMI channel is selected.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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