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TV Support

For help with your TalkTalk TV box, channels and apps.

No longer able to record or watch recordings

Wilko123
First Timer
Private Message TalkTalk

on ‎29-03-2023 08:58 AM

Message 4 of 4

Since the problem with the wrong time has been fixed on talk talk box I can no longer record anything or see programmes that I have already recorded. ? 

Linda w
Labels:
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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Wilko123

on ‎29-03-2023 09:40 AM

Message 1 of 4

Hi Wilko123

 

Thanks for confirming this.

 

Have you tried powering down the box?

 

If you try and record something now, what happens?

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Wilko123
First Timer
Private Message TalkTalk
In response to Debbie-TalkTalk

on ‎29-03-2023 09:36 AM

Message 2 of 4

Yes shows correct time

Linda w
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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎29-03-2023 09:11 AM

Message 3 of 4

Hi Wilko123

 

Does the box now show the correct time?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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