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TV Support

For help with your TalkTalk TV box, channels and apps.

No power to tv box`

carbootman
First Timer
Private Message TalkTalk

yesterday

Message 5 of 5

My tv box has suddenly decided to lose power, I have unplugged and plugged back in tried on off button at back. Nothing seems to want to put any power into it. How can I contact talk talk to get a replacement. The website is a bit of a maze to find this option.

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4 REPLIES 4

carbootman
First Timer
Private Message TalkTalk

yesterday

Message 1 of 5

Ah thanks for your help. I will leave it as it is. My contract is soon out and may consider changing supplier.

 

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Karl-TalkTalk
Support Team
Staff
Private Message
In response to carbootman

yesterday

Message 2 of 5

Hi

 

TalkTalk no longer provide these models.  They stopped providing these about 4 years ago/

 

You can upgrade to the TV HUB by calling our teams directly.  There is an additional cost of £5 per month for this.

 

Alternatively if you have a Smart TV, this can receive all the usual online content such as Iplayer, Netflix or NOW TV etc.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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carbootman
First Timer
Private Message TalkTalk

yesterday

Message 3 of 5

HI, its a Huawei you view box. Model DN360T

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Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 4 of 5

Hi

 

What model TV Box is this ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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