FIbre Support

stacyd1978 · Thursday

Following a power cut yesterday my modem will not reconnect, I just get flashing orange lights. Any suggestions please x

Karl-TalkTalk · Thursday

Hi

All line tests are clear, so a new router is on the way to see if it has failed.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

stacyd1978 · Thursday

all done Karl thank you

Karl-TalkTalk · Thursday

Hi

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

FIbre Support

Modem not working after a power cut