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on 02-01-2025 12:00 PM
Following a power cut yesterday my modem will not reconnect, I just get flashing orange lights. Any suggestions please x
on 02-01-2025 12:34 PM
Hi
All line tests are clear, so a new router is on the way to see if it has failed.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 02-01-2025 12:11 PM
all done Karl thank you
on 02-01-2025 12:05 PM
Hi
Can you please update your Community Profile to include your
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.