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FIbre Support

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Wifi

Kayleigh22
First Timer
Private Message TalkTalk
Message 3 of 3

When im using my phone on apps, my wifi disappears but says im still connected and when i go onto settings it says im using my data instead of wifi?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Kayleigh,

 

How are you getting on?

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

What happens if you switch off data?

 

That's the safest setting to avoid ridiculous amounts of data usage when apps update.

 

Set them to update over WiFi only.

Gliwmaeden2, a fellow customer.
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