Contract renewal

[aileendar]

I've come to the end of my TT contract and have been offered the deal shown below, how can I find out what guaranteed  bandwidth I'll get? At present I get 34Mbps, the last time we renewed TT told us we'd get around 65Mbps, we didn't then we were told that Openreach had downgraded the lines into our village, this was only discovered after several engineer visits!

Openreach are supposedly brining fibre to the cabinet into the village 'last month' so should I wait until that happens (if it ever does).

contract renewal

[Arne-TalkTalk]

Hi aileendar

your line rates are

Downstream Max

37mbps

Upstream Max

7mbps

Call the loyalty team on 03451720088 The will be able to see what options are available

Sorry for any inconvenience caused 

[Gliwmaeden2]

Phone up to check, @aileendar, rather than using these offers.

You are more likely to get a better deal that way. 

There's usually no difference in price between Fibre35 and Fibre65. 

Call 03451 720088 or use Chat. 

Contracts can't be set up through the forum.

If Full Fibre then becomes available, they'll probably offer an upgrade. 

Openreach putting fibre in doesn't necessarily mean it will be available through Talktalk any time soon, and dates are not published ahead of availability.