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TV Support

For help with your TalkTalk TV box, channels and apps.

No sound on my new ngtvnetbox4kn

Francesmorgan
First Timer
Private Message TalkTalk

on ‎10-12-2023 05:16 PM

Message 2 of 2

I’ve just received a new ng tv netbox 4 KN to replace a previous box. I’ve gone through set up but cannot get sound. Nothing is muted. Help please!

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-12-2023 08:01 AM

Message 1 of 2

Hi

 

Check the HDMI cable is seated correctly at both ends.  Try another port on the TV or if possible, try another HDMI cable.

 

Thanks  

Karl. 

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