TalkTalk have not supplied recordable YouView boxes for over r years now, and briefly supplied Netgem 4k boxes with very limited recording functionality but these ended around a year ago.
If you wish to return your box and have the TV charge removed you can do this by phoning the loyalty team.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
You can still obtain recordable boxes such as the Manhattan T4R from retail sites or a BT /EE Pro box, based on YouView from CeX. The latter records 4 programmes at a time while watching a 5th.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
