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TV Support

For help with your TalkTalk TV box, channels and apps.

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C_P1989
First Timer
Private Message TalkTalk

on ‎29-07-2024 11:01 PM

Message 4 of 4

I want to upgrade the TV box and remote as this is now worn, difficult to press the buttons and generally the box is outdated. My contract is due for renewal. If I renew the contract will I be able to get the latest TV box 

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3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎30-07-2024 12:00 AM

Message 1 of 4

It's now described as the TV Hub, @C_P1989:

 

https://community.talktalk.co.uk/t5/Articles/About-the-TalkTalk-TV-Hub/ta-p/2915720

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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ferguson
Community Star
Private Message TalkTalk

on ‎29-07-2024 11:53 PM

Message 2 of 4

@C_P1989 

Sound advice there, but do also bear in mind, depending on when and under what terms you got your old box, that TalkTalk TV now comes with a £5 monthly charge. If you are paying that already then that won't be an issue for you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-07-2024 11:27 PM

Message 3 of 4

Yes - it won't have a recording facility however, @C_P1989.

 

Staff on the forum don't get involved in setting up contracts, so call 03451 720088 after 9am, or use Chat. Full details of opening hours are near the end of this link:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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