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TV Support

For help with your TalkTalk TV box, channels and apps.

TV service on fibre

Banjo/12
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3

I was persuaded to update my contract las month for both TV and broadband, only to find that I was missold as TV is not available when you use fibre.  Has anyone else had this problem?

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Banjo/12

 

TV services are not available currently for CityFibre customers but are available for all other packages.

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gondola
Philosopher
Private Message TalkTalk
Message 2 of 3

TV services are available whatever the package.

 

Why do you think TV is not available?

 

Heads up that as this is not an email service issue I'll move this topic to the TV forum. 

GondolaCommunity Star 2017-2024

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