TV set up for development

[Friendly1]

Hi I’ve just set up my new tv box and all is ok but it states ‘For Development’ in the top corner 

[Karl-TalkTalk]

HI @Friendly1 

If you can check for an update this should resolve this for you.

Thanks  

Karl. 

[Karl-TalkTalk]

Excellent 🙂

Glad this has now been resolved for you.

Regards,

Karl. 

[Iblanks]

The firmware update fixed it, thank you Karl! 

[Karl-TalkTalk]

Hi

If you check under Settings > Device Preference > About,  the box should have defaulted to the firmware / software version 5.7.0

The later firmware has been updated.  5.7.12 - You can check if this is available to you soon.

Meanwhile, could you send me via Private Message the Google ID of your Box so our Teams can check if it is requesting the update.

The Google ID is on a sticker under the box.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

On your TV Box, can you go to Settings > Device Preferences >  About > System Update,  and see if there are any updates available.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

I was not hopeful that this would work as I think it may be firmware related.

I'm waiting to hear back from our firmware / device manager to see what steps are to be taken to mitigate this.

Thanks  

Karl. 

[Iblanks]

FYI A factory reset doesn’t change anything 

[Karl-TalkTalk]

Hi

I've flagged this to our Devices Team to see if any updates or firmware changes have been pushed over the weekend.

Karl.

[fr8ys]

@Karl-TalkTalk this is three boxes this weekend now reporting showing this message.

I've recommended factory resets, but not heard if this has cleared the message.

@Iblanks as @Gliwmaeden2  requests could you start your own thread and report back on that thread if a factory reset helped please.

Thank you.

[Gliwmaeden2]

If you need to follow this up, @Iblanks, please start your own thread so that there is no confusion on this one.

You need to return to the message board and click on start a topic.

Staff will reply to the original poster, and won't be back before tomorrow, so we don't want to hold up the progress of this one in the queue for attention by posting further here.

You'll need to complete your community forum profile details too for staff to identify your account. 

[Iblanks]

I’m in exactly the same boat, due to go live on the 29th but plugged in the Now TV box beforehand and have For Development in the top right corner of the screen. 

[fr8ys]

I've never seen that before.

Try switching off at the mains and see if it's still there.

If so I'd do a factory reset from the settings menu 

Hope it works