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TV Support

For help with your TalkTalk TV box, channels and apps.

Talk talk tv box

Marks4
First Timer
Private Message TalkTalk
Message 4 of 4

Hi,I have looked at having talk talk tv.but when my area got checked for signal strength,said there is no free view set up in my area.even though my freeview works on my tv.Was wondering if anyone else had this problem and what they did

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi Marks4

 

Did the advice from my colleagues help ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

Was this check via the TalkTalk website? Very strange. Have you checked the Freeview site for coverage?

 

If you are sure you want to rent a box then your best option if the website says no, is to phone.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

Other alternatives if can't get a box from TalkTalk are to purchase your own box. If you want one that records you could look at the BT (EE) pro box from secondary retailers like CeX or the new Manhatten Box.

 

Or if you are after just  the apps as your TV gets Freeview, something like an Amazon Firestick might suit.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

Well, I am a wee bit puzzled as to how Freeview works on your TV without a signal? Unless you are not using terrestrial channels via an aerial and rely on Internet channels alone? All TVs are Freeview capable. 

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