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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalk box not recording

TVuser
First Timer
Private Message TalkTalk
Message 4 of 4

Huawei talktalk box not recording tv programmes and not able to watch previous recordings.

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3 REPLIES 3

Message 1 of 4

Hi

 

OK, the only option left is to try the full factory reset.  This will erase the hard drive and set it back up.

 

If this fails, then nothing more can be done.  TalkTalk stopped providing these boxes over 3 years ago, so they cannot be repaired or replaced.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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TVuser
First Timer
Private Message TalkTalk
Message 2 of 4

Hi Karl.  I did the mint reset and recordings still not working.

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

Try a Youview Maintenance Reset  and see if this helps.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes