For help with your TalkTalk TV box, channels and apps.
on 13-02-2024 01:24 PM
Huawei talktalk box not recording tv programmes and not able to watch previous recordings.
on 13-02-2024 01:45 PM
Hi
OK, the only option left is to try the full factory reset. This will erase the hard drive and set it back up.
If this fails, then nothing more can be done. TalkTalk stopped providing these boxes over 3 years ago, so they cannot be repaired or replaced.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 13-02-2024 01:44 PM
Hi Karl. I did the mint reset and recordings still not working.
on 13-02-2024 01:32 PM
Hi
Try a Youview Maintenance Reset and see if this helps.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.