Talktalk tv hub
on 18-12-2023 09:16 PM
Message 3 of 3
My tv keeps buffering during programmes and rewinding
Labels:
- Labels:
-
Settop box
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
2 REPLIES 2
on 19-12-2023 07:48 AM
Message 1 of 3
Hi
Did you follow the advice from fr8ys ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 18-12-2023 09:30 PM
Message 2 of 3
What steps have you taken to rectify this?
Reboot router? Reboot / reset box?
I assume rewinding is only whilst using catch up apps?
Have you run a speed test?
How is the box connected to the router? WiFi, power lines or direct ethernet.
If you can provide this information we can then offer more advice.
Thank you.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
