What steps have you taken to rectify this?
Reboot router? Reboot / reset box?
I assume rewinding is only whilst using catch up apps?
Have you run a speed test?
How is the box connected to the router? WiFi, power lines or direct ethernet.
If you can provide this information we can then offer more advice.
Thank you.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
