cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalktv 4

Mazmuff
First Timer
Private Message TalkTalk
Message 3 of 3

I was getting tv guide on my mobile and tablet. I have followed suggestions ie unplugging tv deleting account and reinstalling. The message says successfully paired with tv but still no guide?

0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Mazmuff

 

Can you also confirm you have an aerial connected to the box.  The guide will not show if this is not connected.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Which app and box please so we can help further.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes