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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalktv 4

Mazmuff
Newbie
Private Message TalkTalk
Message 3 of 3

I was getting tv guide on my mobile and tablet. I have followed suggestions ie unplugging tv deleting account and reinstalling. The message says successfully paired with tv but still no guide?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Mazmuff

 

Can you also confirm you have an aerial connected to the box.  The guide will not show if this is not connected.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Which app and box please so we can help further.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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