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TV Support

For help with your TalkTalk TV box, channels and apps.

Now TV Boost Not Working

spikyharold
First Timer
Private Message TalkTalk

on ‎01-07-2024 11:22 AM

Message 3 of 3

I have both the Now Cinema and the Now Entertainment add-ons which say should include the Now Boost (no ads, multiple devices) yet, at the weekend I could not watch Now TV on more than one device AND it showed adverts for cars, food, etc.

 

So, I started the 7 day free trial of Boost from my Now TV account - and this worked at removing the ads and allowed me to stream on two devices. Though, I obviously don't want to continue with paying an extra £6 per month for this service which should be included.

 

Has anyone else had experience with this?

Labels:
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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎03-07-2024 10:26 AM

Message 1 of 3

Hi

 

Just to let you know, this is still being looked into and has been passed to one of our product team here.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎01-07-2024 11:55 AM

Message 2 of 3

Hi

 

I'll raise this to our vendor and see if there are any issues adding this option to the platform for you.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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