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TV Support

For help with your TalkTalk TV box, channels and apps.

Transferring downloads from Mytv to new box

Cathb1
First Timer
Private Message TalkTalk
Message 3 of 3

Anyone had to replace their  old box with a new one and we’re able to transfer recorded programs from old box to new

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi 

 

fr8ys is correct, content cannot be transferred between boxes.

 

Karl.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

It's not possible to transfer programmes due to licensing restrictions and copyright issues 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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