For queries about your TalkTalk broadband service.
Thursday
Anyone else noticed a drop in Broadband speed since transferring from Shell?
While with Shell, my Broadband speed for downloads was about 56mb/s and was stable without any disconnects. As soon as the transfer to TalkTalk took place, my speed dropped to 34 and than 25. I complained and for a week it was than at 60mb/s. Then, it dropped back down to 25 and has been at 14 (13.9) since. My upload speed is about 17. I have spoken to TalkTalk about this, but so far there has been no reply other than to say that as a valued customer, I should be getting a better service than this. I am almost tempted to pay the money and go to another supplier.
Thursday
Hi bumbly11
I'm sorry to hear this.
Can I just check, if you reboot the router does the speed increase again?