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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv box

Webbos
First Timer
Private Message TalkTalk

on ‎13-04-2024 05:08 PM

Message 5 of 5

My tv box no longer connects to the tv

 

Labels:
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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎15-04-2024 08:07 AM

Message 1 of 5

Hi @Webbos 

 

If you can answer the question from fr8ys, we can offer more help.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎15-04-2024 08:07 AM

Message 2 of 5

Hi @Tommy09 

 

If you start your own thread (new message), we’d love to help.


We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

 

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.


Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl


 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Tommy09
First Timer
Private Message TalkTalk

on ‎15-04-2024 07:07 AM

Message 3 of 5

Did you get this sorted as mines completed dead wont even power on 

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fr8ys
Community Star
Private Message TalkTalk

on ‎13-04-2024 05:36 PM

Message 4 of 5

What box do you have?

 

Have you tried the troubleshooting tips in the help page?

 

Does the box turn on or is it dead?

 

We need more information to be able to help.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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