TV Support

tedley34 · ‎10-09-2024

Hi,

I've renewed my contract with talktalk with a tv package. I was told I'd be getting the new tv hub with Google voice search etc . I've been sent the same tv netgem tv box that I already have can anyone advise on this please?

Thanks

tedley34 · ‎13-09-2024

Hi Karl,

Received tv hub today thankyou for your help it's working great and much better than the netgem box.

Thanks

Karl-TalkTalk · ‎12-09-2024

Hi

just following up on this today, the TV Hub has now been dispatched.

I'll drop you a PM with some tracking info.

Thanks

Karl.

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Karl-TalkTalk · ‎11-09-2024

You're Welcome 🙂

Regards

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

tedley34 · ‎11-09-2024

Thankyou karl it's much appreciated.

Karl-TalkTalk · ‎11-09-2024

Hi

It looks as though they have ordered a replacement Box rather than an order for a new Box. I'll request a TV Hub for you and a returns bag for the Netgem box.

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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