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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv hub

JonDaniels
First Timer
Private Message TalkTalk

on ‎24-09-2024 05:19 PM

Message 4 of 4

My tv hub ain’t ain’t responding to my remote need a new one hw can I do this

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3 REPLIES 3

Anonymous
Not applicable
Staff
Private Message

on ‎25-09-2024 06:52 AM

Message 1 of 4

Hi Jon,

 

How are you getting on?

 

Thanks

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎24-09-2024 05:40 PM

Message 2 of 4

Have you checked the batteries?

 

Have you tried resetting and pairing the remote with the box?

 

Details can be found here

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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ferguson
Community Star
Private Message TalkTalk

on ‎24-09-2024 05:38 PM

Message 3 of 4

A new TV Hub, or remote? Have you reset the Hub and checked the batteries in the remote? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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