Hi,
Please follow the help for YVM102 on this page
https://community.talktalk.co.uk/t5/Articles/TV-error-codes/ta-p/2205295
Please let us know how you get on.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
