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TV Support

For help with your TalkTalk TV box, channels and apps.

"Two ways to Rent or Buy"

00Sam
First Timer
Private Message TalkTalk

on ‎09-02-2025 12:07 PM

Message 2 of 2

I've recently started using the TalkTalk TV Hub, and have signed in to my Amazon Prime account. Whenever I try to pay for a movie rental I now get a screen showing "Two ways to Rent or Buy", requiring me to go to my phone or computer to authorise payment.

 

On my previous TalkTalk box this was a one-click transaction, so anybody in the family could use it. Does anybody know how to get rid of the additional authorisation?

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-02-2025 12:12 PM

Message 1 of 2

Amazon is pushing two factor authorisation for ordinary sign in too, @00Sam.

 

I can get past it and still just use a password, but they will probably keep pushing 2 factor as it's meant to be more secure.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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