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TV Support

For help with your TalkTalk TV box, channels and apps.

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willow11!
First Timer
Private Message TalkTalk
Message 4 of 4

how to get apps working on tv...just saying not available , internet rebooted.

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi @willow11! 

 

Just as an FYI, the 2 prerequisites for most apps is an internet connection and an aerial connection.

 

Some apps such as ITVX and All 4 etc will not appear if there is no aerial connected as they will use the freeview signal to identify your region and deliver the correct regional content.

 

Thanks

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Morning,

 

Is this on the TV box or a different device?

 

Thanks

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk
Message 3 of 4

Do you mean a TalkTalk box?

 

Which device do you have?

 

Do you get any error messages.

 

Have they suddenly stopped working or has this occurred over a period of time.

 

If you can let us know we can offer further advice

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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