NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charges on your bill

We aim to provide you with a bill that is understandable, clear, and accurate. But we know that a bill can be difficult to navigate sometimes when something unexpected has happened. So, we’ve put together information about our charges, what they mean and how they work. Below you will find the various sections of the bill, just click on the area you need some support with.

 

Account
charges

 There are various account charges that relate to late or non-payment.

 

This month's
charges

Here you'll find the package you are on as well as any Boost subscriptions and their price.

 

Charges since
your last bill

This section will display any part-month or pro-rata charges or credits due to a change you made since you were last billed.

 

Charges since
you joined

This section will only appear on your first bill and details any pro-rata or part month charges since your services went live.

 

Call charges and usages

The cost of your calls and inclusive calls will vary depending on your TalkTalk package

 

one off
charges

This section will only show on your bill when you have a one off charge.

 

One Off Charges

 

 

 

 

paying your bill

Setting up a Direct Debit is the most convenient way to pay your monthly bill.

 

 

 

 

If you haven't found what you need here, then why not check out Common questions about your bill

 

 

Still need help?

We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options

My Account

View your bills & keep tabs on your usage.

Service ​Centre

New: See how your connection is performing.

Community

Here 24/7, 365 days a year, why not post your question?