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£100 Amazon Voucher for signing up to Shell Broadband still happening?

GeorgeEl
First Timer
Private Message TalkTalk

on ‎27-08-2024 08:53 PM

Message 7 of 7

Hello all,

 

When I signed up to Shell Broadband, I was offered a £100 Amazon voucher as a gift for signing up after the 120 day wait period.

(This was in May 2024).

 

Now that TalkTalk took over Shell broadband, will I still receive the £100 Amazon Voucher?

I attached a screenshot. 

 

Thanks all, appreciate it. 


Screenshot 2024-08-27 204856.png76 cashback ss.png
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6 REPLIES 6

Arne-TalkTalk
Support Team
Staff
Private Message
In response to GeorgeEl

on ‎26-09-2024 09:56 AM

Message 1 of 7

Hi GeorgeEl

 

Sadly we cant chase this up as we cannot see your order details through Shell. 

 

You will need to contact Shell. 

 

Sorry

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ferguson
Community Star
Private Message TalkTalk
In response to GeorgeEl

on ‎25-09-2024 08:29 PM

Message 2 of 7

I have re-escalated this to the support team for you. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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GeorgeEl
First Timer
Private Message TalkTalk

on ‎25-09-2024 08:24 PM

Message 3 of 7

Hi all, I have not heard back.

 

Can someone help me please ?

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GeorgeEl
First Timer
Private Message TalkTalk
In response to ferguson

on ‎27-08-2024 09:14 PM

Message 5 of 7

Hi, I believe tracking was successful so hopefully it is still honoured! 

 

Fingers crossed by end of September I will find out 🙂

ferguson
Community Star
Private Message TalkTalk

on ‎27-08-2024 09:06 PM

Message 6 of 7

Well it isn't 120 days yet, but I would hope that the offer would be honoured. It looks to have been through a third-party site, did you make sure that all permissions were available, rather than any pop-up, tracking, ad blockers etc?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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