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jankes124 · ‎12-06-2023

Hi I supposed to receive £100 voucher after choosing to move from BT to TalkTalk unfortunately I haven't received anything so far. Can anyone check that for me please.

Arne-TalkTalk · ‎16-06-2023

Hi jankes124

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

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jankes124 · ‎14-06-2023

Thank you, I have added my account number to custom.profile.phone_number and Private notes as well.

Gliwmaeden2 · ‎14-06-2023

@jankes124, you can put in your account number instead of your landline number OR, at the end of Personal Information, find Private Notes and put it in there. SAVE CHANGES.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

jankes124 · ‎14-06-2023

Hi, can't find "Account number" in my profile I don't know where to change it. I can send you all relevant information's including screenshots of last bill etc. via private message if you want.

Arne-TalkTalk · ‎14-06-2023

Hi @jankes124

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

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£100 Gift card not received