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Missing Order Number - But Service Live?

Hopper2
Chatterbox
Private Message

on ‎14-06-2023 07:36 PM

Message 3 of 3

Hi, I've been trying to get hold of my order number that begins with N7, N8 or S0. 

 

None of the correspondance i had had this code on it as topcashback need it to find the claim.

 

Does anyone know how I can get hold of this number?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎15-06-2023 10:22 AM

Message 1 of 3

Hi Hopper2

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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ferguson
Community Star
Private Message TalkTalk

on ‎14-06-2023 07:56 PM

Message 2 of 3

The support team here should be able to help with this, wait for them to respond, hopefully tomorrow. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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