£100 Gift card not received

[jankes124]

Hi I supposed to receive £100 voucher after choosing to move from BT to TalkTalk unfortunately I haven't received anything so far. Can anyone check that for me please.

[Arne-TalkTalk]

Hi jankes124

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards
 

[jankes124]

Thank you, I have added my account number to custom.profile.phone_number and Private notes as well.

[Gliwmaeden2]

@jankes124, you can put in your account number instead of your landline number OR, at the end of Personal Information, find Private Notes and put it in there. SAVE CHANGES. 

[jankes124]

Hi, can't find "Account number" in my profile I don't know where to change it. I can send you all relevant information's including screenshots of last bill etc. via private message if you want. 

[Arne-TalkTalk]

Hi @jankes124 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards