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£85 voucher

Sarah481
First Timer
Message 3 of 3

My broadband package included an £85 voucher . My broadband went Iive on the 4th May but as yet I have not received my voucher.  Please can you look into this for me ?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Message 1 of 3

Hi @Sarah481

 

Thanks for your post.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your  account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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Gliwmaeden2
Community Star
Message 2 of 3

Please add your Talktalk landline number to your community forum profile details, @Sarah481, so that staff can identify your account.

 

Go via your avatar/name; settings; launch profile wizard. 

 

Staff reply Monday to Friday, during the day. Your thread is in the queue for attention. 

 

I'll move it to the billing section, as this is not a problem with the service itself, more a contract issue. 

Gliwmaeden2, a fellow customer.
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