@febony14, your account number and email address have been removed for security reasons.
You should never display personal information on the open forum as it's a gift to scammers etc.
You need to complete your community forum profile details, via your avatar, settings etc.
I will move this thread to the billing section for you. However, vouchers take several weeks, not just days, to materialise.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
