Expecting gift voucher confirmation email

[TonyWong]

Hi 

I have recently renewed my contract over the phone, and the customer service has agreed gift voucher will be sent after 3 months. However, the gift voucher was not mentioned in the new contract and there was no extra email confirmation about this. 
Could anyone help about this?

Many Thanks

Tony

[Arne-TalkTalk]

Hi TonyWong

As the offer is promotional it isn't mentioned in confirmation emails,  but there are notes on your account confirming that a £80 giftcard will be sent look out for an email from Giftcloud in around 60 days. 

Hope that helps

[Gliwmaeden2]

@Libasaurus, each case is dealt with in a separate thread, to avoid confusion between accounts etc.

You'll need to return to the message board and click on start a topic. 

[Libasaurus]

I came onto this forum (for the first time) to ask the exact same thing.

Hopefully someone will be able to answer!