Your Account

Kseston · ‎02-10-2023

Hi there I purchased talktalk and at the time there was a promotion of a £70 amazon voucher, however I have been with you guys for 4 months and still haven't recieved it

Arne-TalkTalk · ‎19-12-2023

Happy to help.

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Kseston · ‎19-12-2023

All sorted thank you

Kseston1987 · ‎19-12-2023

I can't seem to get onto my messages at the moment

Arne-TalkTalk · ‎19-12-2023

Hi @Kseston

I have sent you a PM.

Thank you.

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Gliwmaeden2 · ‎19-12-2023

I'll re-escalate this for you, @Kseston.

You did reply to Arne's PM?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Kseston · ‎18-12-2023

Any more updates on the voucher please? I went live on may 22nd, I have contacted Facebook for support with no avail it's been past the 90 days, I signed up to talk talk to with the promise of a voucher that I am still chasing!

Arne-TalkTalk · ‎30-11-2023

HI @Kseston

I have sent you a PM

Thank you.

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Kseston · ‎30-11-2023

Hi there,

Any update on the voucher yet please?

Kseston · ‎06-10-2023

Thank you

Anonymous · ‎06-10-2023

Morning,

I'll ask Arne for an update for you.

Thanks

Michelle

Gliwmaeden2 · ‎05-10-2023

These can take several weeks, @Kseston. Hopefully much sooner.

Just check back now and then for an update.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Kseston · ‎05-10-2023

How long after it's been escalated will it be issued please?

Kseston · ‎04-10-2023

Thank you

Arne-TalkTalk · ‎04-10-2023

Thank you I have escalated this.

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Kseston · ‎03-10-2023

OK I have now added my account number

Arne-TalkTalk · ‎03-10-2023

Hi Kseston

I need you to add your account number, to your profile, I cant locate an account with the information you have added.

Thank you.

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Kseston · ‎03-10-2023

All done

Arne-TalkTalk · ‎03-10-2023

Hi Kseston

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

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Gliwmaeden2 · ‎02-10-2023

I'll move this to the billing section, @Kseston.

You need to complete your community forum profile details for TT staff to identify your account. Add your Talktalk landline number / account number in Personal Information.

Go via your avatar/name; settings. SAVE CHANGES.

Staff will reply during the day.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Your Account

Amazon gift voucher